Returns and Exchanges

Small Land wants you to love your purchase; therefore we quality check each item before dispatch to ensure the item has no damage.

You can return any item purchased from smallland.com.au within 14 days of the delivery date.

Here’s how:

 

1. Email contact.slkids@gmail.com with your order number, return/exchange request and return address. We will respond within 1 business day with details as to how your return or exchange will be processed.

2. Make sure the merchandise you return is in its original condition, tags and packaging included; otherwise we will be unable to accept your return or issue a refund/ exchange.

Once your package reaches us, please allow 3 to 7 business days for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation e-mail.

Return shipping costs for change of mind or size to be incurred by the customer.

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